Transient Support

Help with your private journal, recordings, account, and app experience.

Last updated: August 28, 2026

Contact support

Email support@strinkl.com for app issues, questions, feedback, or feature requests. Include your app version and device model when useful, but do not send private journal recordings or transcripts unless you intentionally want us to review them.

Recordings and transcription

Audio, video, and transcription processing happen on your device. The first transcription may take longer while the speech model downloads. Keep Transient open and connected, then return to the journal entry to check its progress or retry a failed transcription.

Account and data

You can sign out or permanently delete your account from Settings in the app. Account deletion removes the server account and the app’s account-scoped local journal data from that device.

Privacy and terms

Read our Privacy Policy and Terms of Service for more information about how Transient works and handles data.